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AI•2 min read•Wired AI

Sears Exposed AI Chatbot Phone Calls and Text Chats to Anyone on the Web

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Sears Exposed AI Chatbot Phone Calls and Text Chats to Anyone on the Web

Foto: Wired AI

Customer conversations with chatbots can include contact information and personal details that make it easier for scammers to launch phishing attacks and commit fraud.

Customer conversations with chatbots can include contact information and personal details that make it easier for scammers to launch phishing attacks and commit fraud.

Source: Wired AI
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#ai#chatbot#data privacy#security breach#customer service

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