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Get in touch with our support team or find answers in our resources

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We typically respond within 24 hours on business days

Frequently Asked Questions

How long does image processing take?

Most images are processed in 10-20 seconds, depending on the upscaling level and whether face enhancement is enabled.

What happens to my uploaded images?

All images are automatically deleted from our servers after 24 hours. We never use your images for training or any other purpose.

Can I get a refund?

Yes! If you're not satisfied with our service, contact us within 14 days of purchase for a full refund.

Do you offer enterprise plans?

Yes! We offer custom enterprise solutions with dedicated support, SLA guarantees, and volume discounts. Contact us for details.

How do I delete my account?

You can delete your account from Settings, or contact us at privacy@pixelift.pl. All your data will be permanently deleted within 30 days.

What payment methods do you accept?

We accept all major credit cards (Visa, MasterCard, American Express) and PayPal through our secure Stripe integration.

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Support Hours

Monday - Friday: 9:00 AM - 6:00 PM CET

Saturday - Sunday: Closed

Emergency support available 24/7 for Enterprise customers

Other Ways to Reach Us

Email: support@pixelift.pl

Privacy Inquiries: privacy@pixelift.pl

Business: contact@pixelift.pl